Shipping & Cancellation

Thank you for your interest in our handcrafted textile products. Every piece at Dharan is made with care, blending traditional Indian craftsmanship with contemporary design. We are delighted to bring our creations to your doorstep, both within India and Internationally. While we currently ship to select International locations, we are working on expanding our reach—please check the list of available shipping destinations below. Cash on Delivery (COD) is not available

Domestic Shipping (India)

Free Shipping: On orders equal to or above ₹3000.
Nominal Shipping Fee: ₹100 for orders below ₹3000.

Delivery Time

We have 2 segments of garments, mentioned on product page

Ready-to-Ship Garments: Dispatched within 4 - 5 business days and delivered within 8 -10 business days.
Made-to-Order Garments: Dispatched within 15 business days and delivered within 20 business days.

Please note that delivery times may vary depending on your location and the available shipping services.

Returns & Store Credit

We want you to love what you buy from us! If you wish to return a product, we are happy to assist:

Returns must be booked within 7 days of receiving the order.
Items should be in original condition, with all tags and packaging intact.
We can arrange a return courier for you, but the return shipping cost will be borne by you.
Once we receive and evaluate the returned goods, we will issue a store credit (valid for 12 months), which you can use on your next purchase.

International Shipping

Shipping Destinations currently being serviced are as follows.

Oceania - Australia, New Zealand

North America – Canada, United States

Europe – Austria, Belgium, Denmark, Finland, France, Germany, Ireland, Italy, Netherlands, Norway, Poland, Portugal, Spain, Sweden, Switzerland, United Kingdom

Asia - Hong Kong SAR, Japan, Malaysia, Singapore, United Arab Emirates

Flat Shipping Fee:
- ₹1800 for orders up to ₹12,000.
- ₹3000 for orders above ₹12,000 up to ₹30,000.
For larger orders, please email us at support@dharan.co.in, and we will work out a custom shipping plan for you.

Delivery Time

International orders are usually dispatched in 4-5 working days and take upto 10-15 working days to be delivered, subject to customs clearance.

Important Note on Duties & Returns

Our prices do not include import duties or customs clearance charges—these will be charged as per actuals by the postal/courier service in your country.
We do not offer returns on international orders, so please double-check measurements and product details before placing an order.

Cancellation Policy

We start processing your order as soon as possible to ensure quick delivery! If you need to cancel, please reach out to us within 24 hours of placing your order. If the order has not been shipped, we will cancel it and issue a refund.

For any questions, feel free to contact us:
📞 +91 9001904464 | ✉️ support@dharan.co.in

Thank you for choosing Dharan—we truly appreciate your support for handcrafted fashion! 🌿💛